Q: What does the web site migration service consist of? Will my web site be safe?

A: The web site migration service that we are offering is free (within a certain limit). We will move your site(s) to our avant–garde cloud hosting platform without you having to do anything. We know from personal experience that switching web hosting providers can lead to lost information and undesirable downtime. That is why we will do all that for you at no cost!We’ve got highly skilled administrators whose only responsibility is to ensure that your web site performs exactly as it did on your old hosting platform. Our administrators are well–versed in transferring custom–made sites, as well as sites that are based upon famous web apps like Joomla and WordPress.

Q: What does the web site migration service consist of? Will my web site be safe?
Q: How long will the website migration procedure take?

A: While we cannot give you a precise time interval, since there are many factors, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll do our best to move your web site within 48h, and in some cases – within 24h (if the website content is not very large).

Q: How long will the website migration procedure take?
Q: My privacy concerns me. What information do you need?

A: We don’t collect any private data. We will need, however, the login info for your current web hosting account and the name of the site that you’d like to migrate.

Q: My privacy concerns me. What information do you need?
Q: My present hosting account has delicate data inside. How can I rely on you?

A: Customer privacy is indeed one of our paramount responsibilities – this is why, both our payment page and our Control Panel login page are secured with enterprise–level SSLs. We employ safety measures, which include, but are not limited to: physical, digital and administrative methods to protect the details that we assemble online. And we’ve got a detailed and rigorous Privacy Policy, which describes the types of information that we gather.

Q: My present hosting account has delicate data inside. How can I rely on you?
Q: Will there be any downtime for my website?

A: Your website will continue to work just like it did before with your previous hosting provider. As soon as we are through with the transfer, your site will be configured to work on our hosting platform and we’ll ask you to preview it. If everything is working correctly, all you will have to do is update the NS resource records corresponding to your domain. Your web site will be transferred to us with no downtime whatsoever.

Q: Will there be any downtime for my website?
Q: Will my current hosting provider have to do anything?

A: Nope. Apart from your login info for the Control Panel, we do not require anything. We will never touch base with your hosting provider. They will not know anything about the transfer either.

Q: Will my current hosting provider have to do anything?
Q: Which hosting platforms do you support?

A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform on condition that we can receive access to the Control Panel and there is FTP access available.The only sites that we cannot transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which hosting platforms do you support?