Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Warranty

  • Our customer assistance Dept is present day–and–night to reply to each of your support tickets. Every single ticket you send to us is going to be resolved within no more than 1 hour. If your case requires aid from an administrator, we are going to forward the ticket to the person on duty and will let you know that the situation is being taken care of.

  • Top quality support service
  • Professional Technical Help Service

  • We provide you with around the clock customer help and support by using a lightning fast ticket platform included in your Control Panel. You may write to us at any time about any of the apps that come installed in advance on your virtual server, this includes the desired Linux OS version, the server management panel and our custom made Web Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Web Control Panel that is included at no cost with your VPS features an included collection of articles. You’ll see an assortment of thorough how–to content articles and a choice of step by step video lessons that show all the necessary site administration duties. You can gain access to them by hitting the Help or Video keys in the right part of each Control Panel section.