• 1 hour ticket response
  • 1 hour ticket response

  • Timeliness is our leading task and that’s why we have a team of expert customer support engineers who will be happy to offer a rapid reply to any question that you could possibly have. Just submit your technical support ticket from your Web Control Panel and we’ll reply back to you within one hour in the worst case scenario. In fact, we strive hard and aim for a 20–minute trouble ticket response time.

  • Top quality support service
  • A Top–Quality Customer Care Service

  • We have a team of web hosting support professionals who are eager to answer all your requests whenever you need assistance. Almost all our customer care staff members have several years of experience in the cloud hosting arena, which means that you can constantly rely on rapid and accurate answers to your inquiries.

  • Intuitive help center
  • A User–Friendly Help Center

  • In the Web Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how to use our hosting services. You can find the answers to your questions in our F.A.Q. library, find more hints in the web hosting account administration articles or watch the educational video tutorials.