Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center section included in our Web Control Panel features a collection of help articles and regularly asked questions. Aimed at fixing any common issue that you could face, they are written by our support team of seasoned techs.

  • Top quality support service
  • How–To Video Clips

  • For people who’d like to discover how to remedy a frequently experienced problem by watching a tutorial video, we’ve added a selection of video tutorials to our Web Control Panel. All the video lessons are concise and easy to grasp. They offer you step–by–step presentations of various website administration activities.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7x365 customer care service and a sixty–minute response guarantee. Our practiced technical support engineers will be available to you day and night to respond to your inquiries and to remedy any issue that you could face. Just submit a client support ticket from the Help Center and we’ll get back to you in a flash.