When your web hosting service provider offers live chat support, you are able to speak to an agent live and learn useful information or get an issue resolved in a timely manner. The basic advantage of using chat compared to calling to consult with a live person is that you'll need only a computer with access to the web, therefore you will not pay any fees when you're in a different state or country. What's more, it'll be a lot easier to copy and paste information for instance domains, usernames or error messages in other words details that are sometimes hard to share with the other side on the telephone. The real-time chat is also a considerably faster approach to contact the hosting provider's support crew in comparison to using a ticketing system. What's more, if some situation requires a bit more time to be resolved, you'll be able to do something else entirely while you wait for assistance on the live chat, therefore you won't lose time - something that is impossible when you're on the phone.

Live Chat Support in Cloud Hosting

In addition to the telephone and ticket support, our company provides live chat support as well. You can contact us every day, including weekends and holidays, and we will give you more info about the cloud hosting that we supply in case you are not a customer yet, or about common and billing questions if you already have an account. Although for solely tech issues you will need to open a ticket to our tech support, as such matters will need additional time to be taken care of, you can still get in touch with us through the live chat for some technical info. For instance, we will help you set up an email address in your e-mail client or troubleshoot a variety of issues, saving you lots of time. Even if our telephone lines are already off for the day, you can talk with a live person.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is online every single day, even on weekends and holidays. It's one of the best ways to find out more information about our semi-dedicated hosting in case you don't have an account yet or to have some problem resolved if you're a customer and our customer care representatives will help you live regardless of the time of the day you join the chat. If you wonder which plan is better for your websites, if you need a piece of advice whether you should acquire a particular upgrade and how to obtain it or if you have troubles setting up an email account on your machine, you'll be able to get in touch with us and we will provide you with the required info instantly. Our live chat is accessible even after our phone lines are off for the day, therefore if you have an account with us, you can be sure that you'll always benefit from quick assistance with any question or trouble that pops up.