In spite of the fact that the web hosting service supplied by the different companies appears the same, every provider has a customized platform with its own modifications and different ways to do specific operations. That is the reason why, an info-ridden knowledge base would be really helpful both for persons with no previous experience and for technically capable individuals who will at some point learn how certain operations are accomplished, but will lose time meanwhile. The aim of such a knowledge base is to help make the service fast and easy to use, saving users loads of time and energy. The end result is happier clients, since they can effortlessly find the info they require, and less work for the customer support team representatives, because usually most of the enquiries and difficulties that clients have are already included in the knowledge base. Given that the articles themselves are written well and encompass more things, you’ll be able to find out more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we are offering include an extensive knowledge base where you can find everything you may ever need to know in regard to your web hosting account. Regardless of whether you’re intending to set up a brand new MySQL database, to forward a domain using an .htaccess config file or to create an email account on your computer or hand-held device, you can just read our help articles and all the information that you require will be there. When you go to a specific section of your Hepsia hosting Control Panel, you’ll see articles that are relevant to the functions that you can access through it. In case you would like to see the full article archive and get acquainted with all the functions that Hepsia is offering, or only to read generic info about the web hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our absolute best to cover any difficulty that you may possibly confront, but in case you do not find the info that you’re looking for, you can always get in touch with us, as our help desk support team representatives are on duty 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting feature elaborate online documentation where you will find info on all the functions that our custom-built Hepsia Control Panel comes with, together with solutions to different questions and obstacles that you could encounter. All installation guides feature elaborate descriptions, which suggests that you will not have to worry about missing something if you are planning to export a MySQL database, for instance. The troubleshooting articles cover a variety of different likely causes of given problems and the solution for each one of them, so in case you are unable to send email messages although you have the right SMTP settings, for example, you can swiftly see what the reason for this might be and repair the issue with a few mouse clicks in your mail client. As Hepsia offers quite a few features, you’ll be able to find applicable articles in each section. In case you prefer to look through all help articles, click on the Help link, which is located in the top right-hand corner of the window.